Capstone Resume Services

Stay far....far away. Not even close to worth 250+ dollars. This service didn't make any changes to my resume other than creating a section "Highlights" which wasn't necessary to begin with. The actual owner/founder of the company (Amy) wrote my resume and it was dreadful. So many red flags throughout the document that a rookie, like myself could spot from a mile away. Just an unfortunate situation because when you express any dissatisfaction they conveniently fail to get back to you. Again, stay away.

There are very few issues on my resume. But I can revise it myself. Not as detailed as I expect it to be. But deliver is just on time.

When you want a resume quick, better try Capstone. There are times though that the customer service can't understand my instructions. They delivered anyway. Thanks Capstone.

Nice work, good job Capstone. Can’t thank my friend enough for recommending their services.

Got invited for a job interview right after I submitted my resume. One-on-one consultation with the writer has been really helpful in the process. But it would be better if they have unlimited revisions like other resume companies.

Excellent people and great services. They handled my demands properly and met my expectations exceptionally.

Would recommend Capstone to my friends and family. I sent my resume to 3 different companies and I got invited for an interview by all my target companies! A great investment indeed!

I wanted to have a good experience with Capstone. I tried really hard to have a good experience. I picked Capstone because they advertised their experience drafting federal resumes and skill in completing KSAs. The job I was applying for didn't require KSAs but the position description clearly stated the details of job duties must fully explain how my knowledge, skills, and abilities met the requirements for the position. I had a phone call with the assigned resume writer and explained I needed help in describing the duties of my past jobs in terms that related to the job description. I provided a recent resume I had drafted and the writer went to work. Writer promised to have my resume ready the following Monday (it was a Wednesday). Monday rolled around and Writer calls and asks for an extension until the next morning. My resume isn't delivered until Tuesday after lunch. When I review it I notice several issues: 1) Writer has not made any edits to my past job descriptions, only added a "Highlights" and "Professional Summary" section with generic buzzwords that do not even relate to the job posting I provided; 2) Writer has removed my prior federal pay grades, which the job posting requested be included; 3) my phone number, which was included on the copy of the resume I provided, is now a totally different phone number; 4) the address of past job was changed and replaced incorrectly. Oh yeah, and when I opened the Word document, the metadata in the file showed the name of another person (female name and mine is obviously male) in the status bar--so clearly they do not value privacy or protect your data. I emailed Writer, explaining that I would like the past job descriptions to show how I meet the qualifications for the position I'm applying for. (I wasn't so nitpicky as to request Writer change the other errors). A day later I receive another draft resume. Again, no changes had been made to the descriptions of my previous employment. I respond, attempting to further specify my request for edits. I receive no response from Writer. After 2 days of no response, I follow up via email (the job I'm applying for is closing soon) and still receive no response. Finally, on Friday--the day my application is due--Writer emails me asking me to call her. I call Writer, who professes she has left me two voicemails. We discover Writer has been calling the incorrect phone number that she supplied on the latest version of my resume (even though she previously reached me at my correct number to request an extension). Mildly annoyed by this display of Writer's incompetence, I proceed. Writer is confused and can't seem to understand what I mean by making sure my past job descriptions align with the duties of the prospective job (it's in the legal field, so legal writing and research is common to both). Why am I not satisfied with rephrasing the "Professional Summary"? She has drafted numerous federal and legal resumes and no one has requested this in the past. Writer, I cannot explain to you why you are unable to grasp this concept. However, Writer is in luck. Because I had not heard back from her and the deadline was approaching, I spent the wee hours of the morning revising my resume to fit my needs. I forward Writer this latest version so she understands what I mean. Writer is on it, she is dedicating her day to finishing my resume. I receive another phone call from Writer asking me to explain what I'm requesting. I'm told she can finish in the next hour. I get the latest version 45 minutes later. To my surprise, Writer has made no changes to my prior job descriptions. Instead, all that has been tweaked is the "Professional Summary" and "Highlights." Writer's email says it looks like I addressed all the skills and abilities listed in the job announcement. Please let Writer know if any other revisions are needed. Defeated, I respond that I will take it from there (leaving out the fact that Writer clearly ignored my instructions). Well Writer, when I did not hear back from you until the morning the application was due, yes I did make the changes to my resume. However, as I do not bill myself as a professional resume writer, I would have appreciated you doing the job I paid $250 for and actually provided some of that resume expertise to the job descriptions. Instead dear Writer, all you did was rework a summary at the top and reformat a prior version, introducing errors and leaving out vital information requested by the job announcement. While there was a bit of a time crunch, this was primarily due to Writer's request for additional time and inability to get a phone number correct. Needless to say, I am less than satisfied by the quality of service rendered and would not recommend Capstone to anyone. It was a waste of $250 because in the end I wrote the resume myself.

Asked them to revise and improve my resume but they only offer 1 revision.

This isn’t your typical resume mill company that’s after your money. Capstone gives professional and effective resume writing services to aid job hunters. They did an amazing job in giving my resume the change it needed. I’ll definitely recommend you to my colleagues.