6. Chapman Services Group, LLC.

Last reviewed: January 05, 2017

  • Overall Score
  • Editor’s Score
  • Users’ Score (9)

Detailed Score

Quality

8.8

Delivery

8.5

Customer Service

8.2

Payment System

8.4

Website Usability

7.4

Detailed Score

Quality

8.5

Delivery

8.5

Customer Service

8.3

Payment System

8.3

Website Usability

7.4

Detailed Score

Quality

9.0

Delivery

8.5

Customer Service

8.0

Payment System

8.5

Website Usability

7.5

OVERVIEW
Chapman Services Group, LLC Review

Chapman Services Group, LLC (CSG) believes that their personal approach is what sets them apart. In the 30 to 60-minute phone interview that the assigned resume writer will be conducting, he/she will be asking the client targeted questions to make a resume and cover letter that will surely interest hiring agents.

CSG not only offers resume and cover letter writing. It also offers career coaching, salary negotiation coaching, and interview coaching. They truly are a one-stop resume service!

  • Chapman Services Group, LLC is founded by Lisa Chapman in 2000
  • As a Certified Professional Resume Writer (CPRW) and Authorized Behavioral Specialist, Lisa Chapman is a resume writing industry authority and one of the best executive resume writers in the United States
  • Lisa’s work has been featured in two top-selling books, including “Expert Resumes for Baby Boomers” and “Expert Resumes for College Students and New Grads”
  • Lisa is a member of Professional Association of Resume Writers/Career Coaches and the Career Management Alliance
  • Contact No.: 1-866-687-9700
  • Web Site: http://chapmanservices.com/
QUALITY

Creating a resume is an art for Chapman Services Group, LLC. Their process takes time and effort. Because of this, the prices for their services are more expensive than their competitors. Keep in mind that although these are pretty expensive, the result will be worth it.

Here are their packages:

  • Standard Resume – $397
  • Professional Resume – $497
  • Senior Professional Resume – $597
  • Executive Resume – $797
  • C-Level Resume – $997

CSG also offers extra services for other job hunt needs. Please check out their web site for further information.

DELIVERY

Delivery is a little longer than other competitors. Unlike the first three on this list, CSG’s turnaround time is at least 7 business days. They offer rush services for 2 and 3 days. But to be honest, they’re a little bit too expensive. For a 3-day rush service, that will be an extra $127. For a 2-day service, that’s an extra $227.

CUSTOMER SERVICE

CSG is open from Mondays through Fridays, 8am to 5pm, Eastern Standard Time.

They are active in social media sites. This gives clients and prospective ones alikemore means of contacting them. Their e-mail support team is also prompt in answering inquiries, within approximately 24 hours.

Live chat is not available though, and their phone support can implement some improvements.

PAYMENT SYSTEM

Unfortunately, the modes of payment that Chapman Services Group, LLC. accepts are not provided on their web site. I think showing prospective clients their payment options is a smart move. Why? They will be more encouraged to acquire the services because they immediately know they won’t have problems paying for it.

WEBSITE USABILITY

In terms of user-friendliness, CSG’s web site is not bad, but it’s not exceptional either. However, it only takes a very short amount of time to load. Their web site is also compatible with mobile devices, so anyone can view their web site on the go.

EDITOR’S TAKE

Chapman Services Group, LLC is recommended for people who are not only looking for their resumes to be written, but get some career advices as well. This company can accommodate their professional concerns. This company however, is not recommended to those who want to get their documents fast. Also, if one’s budget is a little tight, they may not be the best choice. Their prices are a bit high, but with it of course, is guaranteed quality service.

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USER REVIEWS

"I like the total layout and wordings of my new resume created by Chapman Services. It highlights all my skills needed to the new job that I wanted to apply. "
- Timothy Sanchez
August 24, 2016
"Professionalism is what I like from this company. My writer possess enough patience throughout the revision of my resume. This company is really a big help to job seekers like me."
- Jack Tyson
July 28, 2016
"I am very thankful to Chapman Services for creating quality resumes in a short period of time. If you are in a hurry and want the best resume, you can hire their services. "
- Melissa Alm
June 15, 2016
"Resume writing packages are too expensive but I received low quality resume. "
- Viola Sanders
June 01, 2016
"I am satisfied with the quality of the resume, but I\'m a little bit disappointed with the turnaround time as it took more than a week to finalize the document."
- Catherine Lopez
May 30, 2016