6. Chapman Services Group, LLC.

Last reviewed: April 2016

  • Overall Score
  • Editor’s Score
  • Users’ Score (6)

Detailed Score

Quality

8.8

Delivery

8.5

Customer Service

8.2

Payment System

8.4

Website Usability

7.4

Detailed Score

Quality

8.5

Delivery

8.5

Customer Service

8.3

Payment System

8.3

Website Usability

7.4

Detailed Score

Quality

9.0

Delivery

8.5

Customer Service

8.0

Payment System

8.5

Website Usability

7.5

OVERVIEW
Chapman Services Group, LLC Review

Chapman Services Group, LLC (CSG) believes that their personal approach is what sets them apart. In the 30 to 60-minute phone interview that the assigned resume writer will be conducting, he/she will be asking the client targeted questions to make a resume and cover letter that will surely interest hiring agents.

CSG not only offers resume and cover letter writing. It also offers career coaching, salary negotiation coaching, and interview coaching. They truly are a one-stop resume service!

  • Chapman Services Group, LLC is founded by Lisa Chapman in 2000
  • As a Certified Professional Resume Writer (CPRW) and Authorized Behavioral Specialist, Lisa Chapman is a resume writing industry authority and one of the best executive resume writers in the United States
  • Lisa’s work has been featured in two top-selling books, including “Expert Resumes for Baby Boomers” and “Expert Resumes for College Students and New Grads”
  • Lisa is a member of Professional Association of Resume Writers/Career Coaches and the Career Management Alliance
  • Contact No.: 1-866-687-9700
  • Web Site: http://chapmanservices.com/
QUALITY

Creating a resume is an art for Chapman Services Group, LLC. Their process takes time and effort. Because of this, the prices for their services are more expensive than their competitors. Keep in mind that although these are pretty expensive, the result will be worth it.

Here are their packages:

  • Standard Resume – $397
  • Professional Resume – $497
  • Senior Professional Resume – $597
  • Executive Resume – $797
  • C-Level Resume – $997

CSG also offers extra services for other job hunt needs. Please check out their web site for further information.

DELIVERY

Delivery is a little longer than other competitors. Unlike the first three on this list, CSG’s turnaround time is at least 7 business days. They offer rush services for 2 and 3 days. But to be honest, they’re a little bit too expensive. For a 3-day rush service, that will be an extra $127. For a 2-day service, that’s an extra $227.

CUSTOMER SERVICE

CSG is open from Mondays through Fridays, 8am to 5pm, Eastern Standard Time.

They are active in social media sites. This gives clients and prospective ones alikemore means of contacting them. Their e-mail support team is also prompt in answering inquiries, within approximately 24 hours.

Live chat is not available though, and their phone support can implement some improvements.

PAYMENT SYSTEM

Unfortunately, the modes of payment that Chapman Services Group, LLC. accepts are not provided on their web site. I think showing prospective clients their payment options is a smart move. Why? They will be more encouraged to acquire the services because they immediately know they won’t have problems paying for it.

WEBSITE USABILITY

In terms of user-friendliness, CSG’s web site is not bad, but it’s not exceptional either. However, it only takes a very short amount of time to load. Their web site is also compatible with mobile devices, so anyone can view their web site on the go.

EDITOR’S TAKE

Chapman Services Group, LLC is recommended for people who are not only looking for their resumes to be written, but get some career advices as well. This company can accommodate their professional concerns. This company however, is not recommended to those who want to get their documents fast. Also, if one’s budget is a little tight, they may not be the best choice. Their prices are a bit high, but with it of course, is guaranteed quality service.

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USER REVIEWS

"Resume writing packages are too expensive but I received low quality resume. "
- Viola Sanders
June 01, 2016
"I am satisfied with the quality of the resume, but I\'m a little bit disappointed with the turnaround time as it took more than a week to finalize the document."
- Catherine Lopez
May 30, 2016
"Resume writing packages are good but you can only choose a package base on your experience. Honestly, I want to buy higher package to collaborate with Lisa Chapman but I only have two years work experience. "
- Regine Potter
May 25, 2016
"There's nothing bad that you can say about their resume. It was flawless. But seriously though, the time it takes for them to deliver it needs some working on. It took me close to 2 weeks before I got it. They're services were a bit expensive though. But like I said, the document was flawless."
- E. P.
February 11, 2015
"Though their site is informative, you will need to be patient reading. It's a bit occupying space and you might get lost just reading the homepage. Their packages are good, considering they offer freebies. Price of their packages though, is not visible. Customer service is good as well. They know how to do their part well. "
- Dillan
January 25, 2015