10. About Jobs

  • Overall Score
  • Editor’s Score
  • Users’ Score (5)

Detailed Score

Quality
7.5
Delivery
7.0
Customer Service
5.6
Payment System
5.0
Website Usability
5.9

Detailed Score

Quality
8.8
Delivery
8.0
Customer Service
5.8
Payment System
5.0
Website Usability
6.4

Detailed Score

Quality
6.3
Delivery
5.9
Customer Service
5.4
Payment System
4.9
Website Usability
5.5
OVERVIEW

“Professional Resume Writing Service with Guaranteed Results”, this is About Jobs’ promise. They were ranked as the no. 1 Resume Writing Service in 2013. In such a cutthroat industry, this really means something.
 
Don Goodman, the CEO of About Jobs, has assisted thousands of people with their career search. He is a Certified Career Management Coach and Expert Resume Writer. His credentials are amazing. Their resumes have been featured in over a dozen “Best Resume” books, and one of the few resume writing services that possesses an A+ rating with the BBB.

QUALITY

About Jobs guarantees that they do not use templates to make a client’s resume. This is to emphasize a client’s skills and make them stand out among the rest.
 
They offers 5 major packages, these are:
Professional Packages

  • Basic Package – $219 to $299
  • Silver Package – $299 to $379

Management Packages

  • Basic Package – $319 to $449
  • Silver Package – $595 to $725
  • Gold Package – $745 to $875

They offer complete resume & job search packages. In these packages customers get a formatted print resume, an ASCII version for web sites, a scannable resume for Applicant Tracking Systems (ATS), a reusable cover letter, a thank you/follow-up letter and dozens of industry and job specific web sites for applicants to post their resumes to.
 
Their professional resume writing service includes a one-on-one personal telephone interview with a senior resume writer so they can produce a powerful resume that truly makes their clients shine.
 
As a bonus, they also give their e-book “Read This if You Want to Get a Job” away for free! This will serve as a huge help to learn the best practices for using job boards, utilizing LinkedIn, delivering pitches, and interview techniques that have been proven effective.

DELIVERY

About Jobs’ delivery service is pretty fast. Their quickest turnaround time is 3 business days. This is the period when they deliver a client’s initial draft. This is not at all bad, especially when compared to other resume writing services.

CUSTOMER SERVICE

Unfortunately this is where it gets disappointing. It’s extremely hard to reach them through the phone. There is no option to wait for a representative to take your call, and reaching them through email has also proven to be difficult. They also cannot be reached through social media sites, limiting the ways people can inquire about their services.
 
Hopefully this is an issue they can remedy as soon as possible.

PAYMENT SYSTEM

Another downer is that their payment methods cannot be found on their web site! A prospective client would need to make a purchase first, before knowing their available payment options.
 
However, they promise that they don’t entice people with low-cost resumes and then add on charges for the other things a client would need.

WEBSITE USABILITY

About Jobs’ web site has a lot of improvement to be made. For a company that is well-established, this is something they have to be aware of as well. Their site is not visually appealing, and it’s not that easy to find information one is looking for. This may be a small thing to some, but to others this can make or break a possible sale.

EDITOR’S TAKE

About Jobs is recommended to those people who are interested in hiring the services of someone with really high credentials, and a company that is famous in their field. They also offer complete packages, so this is suited to those who would prefer not to pay for extra stuff. Feel free to visit their web site for further details.

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USER REVIEWS
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February 16, 2015
"The resume was obviously done remarkably. But it took a while to receive it. And to be honest, it was pretty expensive. But that's already to be expected. I recommend this company. "
- Milton
February 01, 2015
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January 29, 2015
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- Eric
January 21, 2015
"Horrible experience! Not even sure why it belongs here."
- W. V.
January 02, 2015